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Privacy Policy

Last updated: 11 June 2026

Protecting your personal data is a priority for Maison Monéger. This policy explains how we collect, use and protect your personal data when you use our website.

1. Data controller

2. Data collected

As part of our activities, we may collect the following data:

• First and last name
• Email address
• Phone number (where applicable)
• Delivery and billing address
• Order information
• Communication history
• Payment data
• Browsing data and cookies (according to your preferences)
• Information voluntarily submitted via the contact form or email

3. Purposes of processing

Your data is processed for the following purposes:

• Responding to enquiries submitted via the contact form
• Managing orders, pre-orders, payments, invoices and deliveries
• Providing customer support
• Complying with legal, accounting and tax obligations
• Securing the website
• Measuring website traffic (if analytics tools are used)
• Sending commercial communications (only with your consent or where permitted by law)

4. Legal bases

The processing of your data is based on the following legal grounds:

• Performance of a contract or pre-contractual measures
• Compliance with a legal obligation
• User consent
• Legitimate interest of Maison Monéger

5. Data retention period

Your data is retained for the following periods:

• Contact data: for the duration necessary to process the request, then reasonable archiving
• Order and billing data: legal accounting and tax retention period
• Marketing data: until consent is withdrawn or the right to object is exercised
• Cookies: see our Cookie Policy

6. Data recipients

Your data may be shared with service providers strictly necessary for delivering our services:

• Website hosting provider
• Payment service provider
• Carrier
• Email marketing tool
• Accountant
• Legal counsel

Maison Monéger never sells your personal data to third parties.

7. Transfers outside the EU

In the event that your data is transferred outside the European Union, appropriate safeguards are put in place in accordance with the General Data Protection Regulation (GDPR).

8. User rights

In accordance with applicable regulations, you have the following rights:

• Right of access to your data
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to object
• Right to data portability
• Right to withdraw your consent at any time

To exercise your rights, contact us at: liza@maisonmoneger.fr

If you wish to file a complaint, you may contact the relevant supervisory authority:

• Belgium: Data Protection Authority
• France: CNIL

9. Security

Maison Monéger implements reasonable technical and organisational measures to protect your personal data against loss, unauthorised access, disclosure or alteration.